Privacy Policy

1. Introduction
Welcome to Ismalia Cosmetics. Protecting your personal data is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller
The data controller responsible for the processing of your personal data is:
Company Name: Mohamad Ismail
Brand Name: Ismalia Cosmetics
Address: Eiffestraße 598, 20537 Hamburg, Germany
Phone Number: +49 160 5655984
Email: info@ismaliacosmetics.com
VAT Number: DE368261454

3. Data We Collect
We collect the following types of personal data:

  • Personal Information: Name, address, phone number, email address, and payment details.
  • Order Information: Details of products purchased, order history, and delivery address.
  • Technical Data: IP address, browser type, and operating system.
  • Cookies: Data about your usage of our website (see Section 7 for more details).

4. Purpose of Data Collection
Your personal data is used for the following purposes:

  • Processing and fulfilling your orders.
  • Communicating with you regarding your orders, inquiries, or promotions.
  • Improving our website and customer experience.
  • Complying with legal obligations.

5. Legal Basis for Processing
We process your data based on:

  • Your consent (e.g., when subscribing to our newsletter).
  • Contractual necessity (e.g., to process your orders).
  • Legal obligations (e.g., tax and accounting requirements).
  • Legitimate interests (e.g., improving our website and customer service).

6. Data Sharing
We do not sell or rent your personal data to third parties. However, your data may be shared with:

  • Service Providers: For order fulfillment, payment processing, and shipping.
  • Legal Authorities: When required by law.

7. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. You can manage your cookie preferences in your browser settings. For more information, please refer to our [Cookie Policy].

8. Data Retention
We retain your data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

9. Your Rights
Under the GDPR, you have the following rights:

  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Request deletion of your data.
  • Restrict processing of your data.
  • Data portability.
  • Withdraw consent at any time.
  • Lodge a complaint with a data protection authority.

10. Data Security
We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse.

11. Changes to this Privacy Policy
We may update this policy from time to time. Please review it periodically for updates.

12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: